​Frequently asked questions (FAQ)

Q: What is Saving Mercy?
A: Saving Mercy is a nonprofit organization providing permanent supportive housing (PSH) and affordable housing to individuals experiencing or at risk of homelessness. We are not a shelter or transitional housing program.
 
Q: What types of housing do you offer?
A: Saving Mercy Duplexes:

• 2 permanent supportive housing units (PSH)
• 18 duplex units, prioritized for people experiencing homelessness, units require a 12-month lease

All units are one-bedrooms with a 12-month lease.

Carrfour Building:

• 30 PSH units
• 29 low-income units

All units are one-bedroom apartments with a 12-month lease. We can only accept 2 individuals per unit. 
 
Q: How do I apply for the low-income units at the Mercy Village Apartments?

• Click on this link: Mercy Village 3601 E Silver Springs Blvd in Ocala, FL 34470 | AffordableHousing.com
• You must be income qualified: Minimum income must not exceed annual income of $32,400.00 for one person or $37,020 for two people.
• Apply online to get on the waiting list today!​

Q: What is Permanent Supportive Housing?
A: Great question, learn more here: CoC Program Components - Permanent Supportive Housing (PSH) - HUD Exchange

Q: I’m currently homeless. What’s the first step?
A: If you're experiencing homelessness, the first step is to contact the City of Ocala’s Office of Homeless Prevention 352-629-8390. They can help assess your needs and make referrals to appropriate housing resources, including Saving Mercy.

Q: Who can apply for housing?
A: Our housing is for both men and women. PSH units are designed for individuals experiencing chronic homelessness, have a disability, and who need supportive services. Low-income units are available to individuals meeting income eligibility.
 
Q: When can I apply for the Carrfour Building?
A: The application for the Carrfour Building is not yet available. We expect it to be released in early fall. Please check back or follow us on social media for updates.
 
Q: Do you provide shelter or temporary housing?
A: No. We are not a shelter or transitional housing provider. All units are long-term, with 12-month leases.
 
Q: What supportive services are available?
A: Case management is offered to connect residents to community-based services that address issues such as mental health, substance use, employment, and daily living needs.
 
Q: Are there any community rules?
A: Yes. All residents must follow neighborhood guidelines designed to support a safe, respectful, and supportive living environment.
 
Q: Where are you located?
A: Saving Mercy is located at: 3601 W Silver Springs Blvd, Ocala, FL 34475. We are accessible by SunTran Bus Route 3 – West Marion, which stops near our neighborhood.
 
Q: Do you serve veterans?
A: Yes. Veterans are welcome and encouraged to apply. We work closely with community partners to connect veterans to any additional services they may qualify for.